Curse

Scarlett Romanov · May 06, 2008, 11:10 PM // 23:10

Quote:

Originally Posted by Regina Buenaobra

Right now, it is believed that someone was using two accounts to hack other players' accounts. Those accounts have been banned. If there are more accounts involved, they will also be banned. It is suspected that they are using a key logger or a fake website to obtain account information.

I like how you all assume that we're all incompetent and incapable of managing our own Guild Wars accounts. *rolls eyes*

I was one of the folks who was hacked recently. I reported it to support and posted about it here.There are no keyloggers, viruses, spyware, etc. (scanned many times with different programs) on my computer and I'm not dumb enough to go to some fake GW website and enter my account information. Everything on my computer is up-to-date as well.

Now if I can be of any service in helping figure out why it happened, please let me know and I'll divulge whatever information you or support needs. I hope that you will keep us updated on this situation.

Additionally, since some people were wondering. My ign is only located on this forum, guild wars guru auctions and Guild Wars Incgamers. My email address was only publically available on GWGA.

Aussie Boy · May 07, 2008, 12:27 AM // 00:27

Quote:

Regina Buenaobra
"As others in this thread have advised, please safeguard your account information."

I would be more happier if we could change the Email on the GW login Screen.
I wished we could change that the Email as well as the password.
as right now you can only cover yourself %50 by keep changing the password but thats only what 12 chars ? not very secure
it should be 20 for more security IMO.
I know you can change the password through the PlayNC master one if your in that but
unable to change the Email as well really bites.
Specially those of us playing for a few years.

moose_rider · May 07, 2008, 01:39 AM // 01:39

I hope you realize there is millions of possibilities with 12 characters. 12 is fine.

Stockholm · May 07, 2008, 01:55 AM // 01:55

Quote:

Originally Posted by Scarlett Romanov

I like how you all assume that we're all incompetent and incapable of managing our own Guild Wars accounts.

My email address was only publically available on GWGA.

Well, there you gave any hacker half the puzzle,

well managed

**cosyfiep** · May 07, 2008, 03:22 AM // 03:22

Quote:

Originally Posted by Aussie Boy

I would be more happier if we could change the Email on the GW login Screen.
I wished we could change that the Email as well as the password.
as right now you can only cover yourself %50 by keep changing the password but thats only what 12 chars ? not very secure
it should be 20 for more security IMO.
I know you can change the password through the PlayNC master one if your in that but
unable to change the Email as well really bites.
Specially those of us playing for a few years.

second that!!!! I am glad I didnt use the email addy I had planned since that one is, well......the company is GONE and I cant get email from it any longer----- 3 years is a long time for many of the dsl/cable dsl/etc companies to still be in business and us as their customer.....I do feel sorry for the college kids who used a .edu account....they are screwed.
People move, people change email addresses....people get married, divorced, married...move to other states/countries etc....there SHOULD be a way to change more than just your password!

Fates · May 07, 2008, 04:09 AM // 04:09

Quote:

Originally Posted by cosyfiep

blah blah blah....there SHOULD be a way to change more than just your password!

You can change the email address, and it's fairly easily. You just need to do it with both email addresses active.

Shakti · May 07, 2008, 05:28 AM // 05:28

Quote:

Originally Posted by Fates Monk

You can change the email address, and it's fairly easily. You just need to do it with both email addresses active.

I think that was Cosy's point though. Yes, you can change email addys IF the old one is active. When you factor in the things she pointed out however, like isps going out, life changes etc, that isn't always feasible.

**cosyfiep** · May 07, 2008, 08:15 AM // 08:15

yes my 2nd to last dsl went chapter 13---closed down and NO WAY to access the old email....and my last dsl provider cut off my email before they cut off my dsl!!!
so go blah blah blah yourself fats monk.

Necro Quink · May 07, 2008, 01:22 PM // 13:22

Someone cleaned out my storage when i just had over 100k in storage. From that day on i changed my passwords, email adresses, bought a secondary account to put my valuable things on that account. So now all my weapons/ecto's/obsi shards/gold are spread out over these 2 accounts.

I hope they can find these ppl who hack into other ppl's accounts and just ban them. It's just lame you have to hack accounts just to have gold /ecto/...

Hajimesaitou · May 12, 2008, 08:16 AM // 08:16

Everything seemed fine friday when i was playing, went home for mothers day weekend and after i got back and logged on i find 1.350k in my storage as opposed to the 350 something k i had. It is weird because i never goto any bull crap sites or dl anything that would give some punk access to my account. i dont care that much as it is just a game but is still kinda pisses me off since all those hours of play are just wasted on some prick.

TideSwayer · May 12, 2008, 09:25 AM // 09:25

Anyone of you affected recently sign up for the Xunlai Tournament House (via guildwars.com)? Just throwing this out there, but I know the signup does ask for your account email address (among other things). If someone wanted to find out your super-secret account email address (that you keep away from forums and other internet things), setting up a copycat site like the Xunlai Tourney signup page would be an easy way to get it.

Anyone hacked recently 1) sign up for the Xunlai Tourney House recently, and 2) go to the page from a random site link instead of surfing to it from guildwars.com itself? In the case of 2), you might have been redirected to a copycat phishing site instead of sending you to the real guildwars.com signup.

No idea if this is relevant, but I might as well throw it out there in case it helps.

BuD · May 12, 2008, 01:00 PM // 13:00

I did not recently sign up at the xunlai house. Ive had an account at the house for 4 or 5 months. A guildie of mine got hacked 2 days before me, so I went to PlayNC to change my password. For some reason my account at PlayNC was not tied to my game account even though I had made purchases in the online store, so I couldnt change my PW right away & I didnt have all the info they needed to link my account, so I was on a scavanger hunt looking for cd keys (we just moved everything was buried in storage).

I got hacked before I could find my info & get my PW changed. My PW is changed now & everything has been fine since then.

I really think there was/is an exploit at one of the fansite forums, or PlayNC them selves. I have 2 other accounts that were not touched that I access on a daily basis. I scanned the hell out of my system and found no threats. The only 3rd party program I use is KSMOD, he is trustworthy, I have known him from back in the UT2Kx days. So all this leads me to think it was not a keylogger, rather an exploit somewhere on a website.

agamemnon II · May 12, 2008, 01:11 PM // 13:11

well my account was recently hacked, i was watching it being done but there was nothing i could do about it, my account had somehow been linked to plaync, i have been trying to change my password since it happened, but to do that i have to add guild wars to my plync account, which i cannot do as it just says "invalid serial number"

. and until i can change my password there is no use me doing anything on my account as it will just get hacked and hacked, then hacked some more.

i changed my password a few weeks prior to this with no problems, but it got linked to plaync, now i can't do it. the hackers must have linked me to plaync, as they probably know that changing your password through that is unbelievable hard (well for me anyway).

they took EVERYTHING from my account, 11 prestige armors, 1 being obsi, my customized tormented scythe (this makes no sense to me as they cannot sell it) clockwork scythe, ectos/shards/dyes....oh wait they didn't take everything i still have a ruby djinn polymock peice

.

makosi · May 12, 2008, 01:14 PM // 13:14

Sounds almost like a personal vendetta because they took your customized scythe. Made any enemies lately?

Sorry to hear about the loss of your goods.

† LãwLiþøþ™ † · May 12, 2008, 01:14 PM // 13:14

I have a plaync account too and I really dont know how to change my password and neither do a few of my friends that have a plaync account. When I go on there it says I have to put in my code from my guild wars box, I do and it doesnt work :S So I cant change my pw..idk its sucks, sorry for your hacking problems.

Gen Saver · May 12, 2008, 01:18 PM // 13:18

same problems with plaync here

cataphract · May 12, 2008, 01:24 PM // 13:24

The only problem I had with PlayNC was the answer to my secret question.

One thing that bothers me about it is inability to change GW email address.

Smile Like Umean It · May 12, 2008, 01:30 PM // 13:30

You don't make an account or need to input your GW serial key as they auto-make your PlayNC account and link it to your GW account.

All I had to do was go to the PlayNC website -> Account -> Manage and then type in your username (the email used for your GW account which, more than likely the entire thing isn't going to fit so you just put in as much of the first part as you can) and then the password you use on GW.

Once logged in change both passwords. Do not use the same password for both.